2022 Conference Programme

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How Live Shopping is Redefining the Next-Gen Customer Experience

12 Oct 2022
Customer Experience Theatre
While the pandemic has changed many of our daily habits, the shift of where and how to shop is continually a moving target. From shopping in a store to online shopping, consumer expectations continue to shift.
As more retailers look for new avenues to enhance the customer experience, additional support will be required to achieve the ever-evolving customer journey.
What are areas of the customer journey that will require more attention by the retailers? What can live shopping do to enhance the online customer experience?
Join our speakers as we explore ways to improve customer experiences through live shopping in this post-pandemic economy.
Pablo Che Leon, General Manager, South East Asia - Vtex
Terence Yow, Managing Director of Enviably Me Pte Ltd - Retailer and Distributor of Melissa brand - Enviably Me (Melissa Brand)
Prakash Gurumoorthy, General Manager APAC - General Manager APAC VTEX


Platinum Sponsor

ECEA Theatre Sponsors


Gold Sponsor

Silver Sponsors

Bronze Sponsors



Official Partner Hotel

  • Marina Bay Sands


Held In

  • Marina Bay Sands


Supported By

  • Marina Bay Sands


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