2023 Conference Programme

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Leveraging Natural Processing Techniques: Unveiling Insights from a Real-World Case Study

11 Oct 2023
Customer Experience Theatre

Unveiling Success: Explore a real-world case study using topic analytics and sentiment analysis for game-changing insights. Discover customer demographics, unearth hidden sentiments, and fortify loyalty. Uncover rivals' strengths and weaknesses, all guided by data-driven customer insight. Elevate business strategies with this ultimate competitive advantage.

Speakers
Vanessa Miranda, Regional eCommerce & Marketing Lead, SEA & East Asia Region - Pearson

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