Retail Executive Summit



To be held on April 29th 2021 at the illustrious Marina Bay Sands, the Retail Executive Summit, powered by eCommerce Expo Asia, will provide attendees with invaluable insight into the data & trends surfacing as a result of COVID-19.

A limited number of senior retail professionals will have the chance to embrace new ways of executing large-scale online and mobile commerce in a new world. The Summit will be part of the Spring Edition of Singapore Tech Week, together with the Smart Cybersecurity Summit

Register Your Interest


29th April 2021, Thursday


Marina Bay Sands, Level 3 Conference Halls


9:00 - 18:00

Ticket Price

Delegate ticket: S$799


View All Sponsors


View Conference Programme


Indiana Forrest-Bisley, Event Director, Retail Executive Summit

IB"The Retail Executive Summit is launched exclusively for the Heads of retail & ecommerce headquartered in Singapore. Over the last 9 months, ecommerce has created a world of opportunity born out of the pandemic. Enterprise brands & retail chains have been forced completely online and want to understand the data, insights & software needed to leverage the uncapped opportunity ecommerce now presents."


8 top tier leaders in the retail industry leading the charge


15 leading organisations showcasing the latest solutions

IT Director, Agility Logistics Services

“This is a place where you can see all the vendors and players under one roof to get a different perspective of all the solutions offered. The advantage of coming here is how it triggers your mind. The kind of questions asked here won’t happen when you go for one-on-one discussions. There is definitely a value behind attending this phenomenal event!”

The Conference

10+ Hours of Comprehensive Conference

Get the latest retail insights & data concerning Personalisation, Logistics and Delivery, Cross Border Commerce, Digital Payments, Omnichannel and more.

5 Person Round Tables

Designed to offer retailers the opportunity to deliberate on their own retail operations among industry peers.

80 Person Workshops

Hosted by consultants to demonstrate the perfect retail strategy & overcome real issues faced in your retail operations.

Networking Lunch & Evening Drinks

Providing attendees an opportunity to network with leaders, speakers & experts, and make invaluable contacts within the industry’s most sort-after roles.


Each round table will give retailers the opportunity to deliberate on their own retail operations, with each round table focusing on different topic areas for discussion.

Retail of Tomorrow

  • eCommerce adoption rates in APAC TODAY
  • Omnichannel Retail Strategy : Is there a future of Brick & Mortar post-COVID-19
  • eCommerce Adoption Rates in APAC TODAY

Cross Border Commerce

  • Localisation in New Retail Areas
  • Currency Adoption & FX
  • Meeting Delivery Demands in New Landscapes & New Regulations

Customer Experience

  • Augmented Reality for Store Optimisation
  • Personalising Your CX
  • Virtual Assistants & Chat Bots

Social Commerce

  • Social Network Driven Sales
  • Live Streaming  & Video Based Commerce
  • Private Messaging Based Customer Service

Contactless Commerce

  • Digital Wallets, ePayments & Buy-Now-Pay-Later
  • Contactless Delivery Post-COVID-19
  • The 'Hygiene Centric Value Proposition'


Hosted by consultants to demonstrate the perfect retail strategy & overcome real issues faced in your retail operations.

End-to-end eCommerce

Even the most seamless ecommerce operations can iron out creases to improve online efficiency & profitability.

Learn what ecommerce strategies are the right ones for your business to ensure product output remains high, delivery times are met, and customer satisfaction levels are at their peak.

Online Store Customisation

Brands like Nike, Nissan & Nutella have all exceled sales by customising the online experience to the buyer.

How can brands adopt a more customised approach to product buying, and engage both loyal & prospective customers?

Keeping Omni-Channel Retail

The biggest question in retail revolves around the need for brick & mortar post-COVID-19. Is the omnichannel dead or is a brick & mortar store a 'must have' for successful mid-enterprise operations?

Learn the pros & cons to decide the right strategy to move forward in today's 'new retail' world.

Engaging the Next Generation of Online Shoppers

Engaging the next generation of shoppers does not mean constant spending and upgrading of your ecommerce technology.

Learn how to foster data on when & how to engage with your audience -  the key to ensuring a positive relationship with tomorrow's shoppers.

Logistics - Cross Border Delivery

Even before COVID-19 hit, developing a Cross Border Strategy for global geographies that met customer expectations was tough.

How do businesses navigate global logistics with new regulations, & what challenges will still remain for deliveries post-pandemic?

Improving CX & UX with Data

Enterprise businesses are pouring millions into UX and adopting new tech; from chat bots to virtual agents - but is it impacting the bottom line or even retaining customers?

This workshop will investigate some UX implementation case studies and their impacts from familiar brands.

Senior Director, Visa Worldwide

“I think the sheer amount of diversity in terms of the companies that are brought in and the industry exposure makes it a one-stop solution. The event is quite well-known in the Singapore circle. I think many companies and professionals in this area know about it. The show is very enlightening.”





How much are tickets for this event?

Tickets are priced at S$799. However tickets are complimentary for invited guests. Reach out to us at to find out how you can be invited!

How many people are allowed at the event?

The event will only be open to a limited number of retail industry professionals. Secure your slot early to gain access to the event. 

What are the benefits of attending?

You'll get to learn from top tier industry professionals, source for the latest ecommerce solutions, and network with your peers during the networking lunch and after-party drinks. 

Can I refund my ticket?

Tickets are non-refundable once sold. However we will allow ticket transfers. Please email us at for ticket transfer requests.


Latest News

2019 Sponsors

Diamond Sponsor

  • Huawei Technologies

Theatre Sponsor

  • Forter

Theatre Sponsor

  • SAP

Theatre Sponsor

  • DBS

VIP Lounge Sponsor

  • Shopify Plus

Platinum Sponsor

  • Shopify

Gold Sponsors

  • SP eCommerce


Gold Sponsor

  • Urbanfox


Silver Sponsors

  • Airwallex
  • BigCommerce
  • Dot Digital
  • Grazitti

Silver Sponsors

  • NS8
  • Payoneer
  • SAP Asia
  • VWO

Bronze Sponsors

  • Aramax
  • Avetti
  • Cardpay
  • ChannelAdvisor
  • Chenkun Supply Chain Management

Bronze Sponsors

  • 6estates
  • e-Spirit
  • Emarsys Pte Ltd
  • Forter
  • Blu


Bronze Sponsors

  • iPay88
  • Kornit Digital
  • Ranosys Technologies Pte Ltd
  • NSecured
  • Thrymr Software

Bronze Sponsors

  • Mo Works
  • Vault Intelligence Ltd
  • Office of Planetary Obserations
  • Plattar
  • PI Exchange

Bronze Sponsors

  • Business Intelligence Technologies
  • Carigos
  • GeTS
  • Wallex
  • Wilson A.I

2019 Partners

Knowledge Partner


News Distribution Partner

  • ACNNewswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Strategic Event Partner

  • ISC2

Event Partners

  • AiSP
  • ARC Advisory
  • Asia Cloud Computing Association (ACCA)
  • Asosiasi Cloud Computing Indonesia
  • Fintech Association of Hong Kong
  • GS1


Event Partners

  • Best Practice of eCommerce
  • BigDataX
  • CMO Council
  • La French Tech


Event Partners

  • Practical DevSecOps
  • Digital Advertising Association Thailand (DAAT)
  • DevOps Institute
  • Forrester
  • Singapore Chamber of E-Commerce
  • ASME


Event Partners

  • IASA
  • IPI Singapore
  • itSMF
  • IFMA Singapore
  • European Data Cemtre Association
  • Accelerating Asia


Event Partners

  • KinerjaBisa
  • Logistics & Supply Chain Management Society
  • NexChange
  • SG Tech
  • Michael Page
  • Plug And Play


Event Partners

  • Singapore Cyber Security Consortium (SGCSC)
  • Structure Research
  • General Assembly
  • Open Connectivity Foundation
  • Smart Asia India
  • Co Creation Lab


Media Partners

  • APAC CIO Outlook
  • Asia Blockchain Review
  • Asia Research News


Media Partners

  • Australian Cybersecurity Magazine
  • Australian Security Magazine
  • BizClik Media
  • AI Time Journal


Media Partners

  • Chief IT
  • CIO Advisor APAC
  • Cross Border Magazine
  • Asia Content News


Media Partners

  • CryptoNewsZ
  • Cyber Security ASEAN
  • Disruptive Tech Asean


Media Partners

  • Data Storage ASEAN
  • e27
  • Fintech Finance
  • SearchCIO
  • GovTech SEA


Media Partners

  • Gigabit
  • Jumpstart Media
  • My Security Media
  • CMO Asia
  • Frontier Enterprise


Media Partners

  • Retail CIO Outlook
  • Supply Chain Brain
  • Supply Chain Digital
  • Tech Wire Asia
  • FutureCFO


Media Partners

  • TechTarget
  • Telecom Era
  • Wire 19
  • 万瑞布线网
  • FutureCIO


Media Partners

  • FutureIoT
  • Payment & Cards Network
  • Marketing Ops
  • Cybersec Asia
  • Digicon Asia
  • Enterprise Security Magazine


Official Partner Hotel

  • Marina Bay Sands



  • It's an exciting time to be in online commerce, and Asia is most definitely the world's growth engine for e-tailers and service providers big and small. Taking part in a niche, Fintech gathering like eCommerce Expo Asia allows Red Dot Payment to introduce our extensive e-payment solutions to engage decision-makers, and to enhance our position as the go-to payment gateway in the Asia Pacific.
    Managing Director, Red Dot Payment
  • There was a lot of buzz and people around here. From our experience, we got plenty of conversations going around. The scanning app was one of the best we’ve used, it has been so convenient. I didn’t get to attend the conference sessions due to how busy we were at the booth. We spoke to a couple of people selling into the global market so those might materialise into valid opportunities to expand on in future. It’s also really good with all the co-located shows together so there is a variety of potential leads to reach out to.
    Head of Client Engagement, ChannelAdvisor
  • It’s the first time we’re here, and we can see a real diverse range of clients - there are start-ups and established companies here. It’s been awesome. There is value not just for the Asia Pacific team, but also for our global team as there are people from all over the world here. I’ve customers from the UK coming over to say hi as well. eCommerce Expo Asia really complements the whole co-located tech events. This just adds so many levels to this event, and works well together.
    Regional Director, APAC, dotmailer
  • We are pleased with the turnout and visitorship. The atmosphere is very exciting as there are a lot of interesting topics and content feature. It’s a good idea to have eCommerce Expo Asia co-locating with the other technology events because we have an audience of various industries with different perspectives generating a lot of synergy. We look forward to participating again next year.
    Chief Executive Officer, Blu