RES Conference Programme


Get the latest retail insights & data concerning Personalisation, Logistics and Delivery, Cross Border Commerce, Digital Payments, Omni-channel and more!

Secure your slot here!   About the Retail Executive Summit

Kindly note, due to social distancing measures, attendees will be grouped into different theatres and will be required to stay in the same theatre for the entire event. You will be asked to choose a preferred theatre to join after registering for your ticket.

Click on the buttons below to see the sessions under each track.


Contactless Retail Track
  1. Contactless Retail Track
    Integrating Commerce into Social Media Platforms and Channelling growth through Livestreaming
  2. Contactless Retail Track
  3. Contactless Retail Track
    Digital acceleration in the APAC region has surged during the global COVID-19 pandemic, specifically in eCommerce and live-streaming. The region has seen significant growth in digital commerce with mo ...
  4. Contactless Retail Track
    Business who do not shift into the online channels will jeopardise their survival in the new market conditions. While It is imperative to shift to the online channel, companies are left with a range o ...
  5. Contactless Retail Track
    With an uplift in new customers, 2020 has become a critical time for platforms, sellers and brands to be available online and excel. The bar is higher than usual to convince new customers to stick wit ...
  6. Contactless Retail Track
    Arvin Singh, COO and co-founder of hoolah Singapore breaks down the Buy Now Pay Later (BNPL) concept, providing an insight into the BNPL industry and consumer trends, as well as why retailers and cons ...
  7. Contactless Retail Track
    Contactless retail has become the new norm, but what does this mean for online stores? What checkout & delivery experiences are our B2B & B2C customers now expecting? Our below panellists will discuss ...
  8. Contactless Retail Track
    The pandemic has pushed retail to a new era of contactless or touch free shopping. From new contactless payment methods to cashierless stores, join Worldpay as we discuss the new ways to shop in a con ...


Embracing eCommerce Technologies Track
  1. Embracing eCommerce Technologies Track
    Deciding which channels to use and for what purposes is critical to every business strategy regardless of whether you're a marketer in a B2B or B2C company. Get it wrong and you could spend a lot of t ...
  2. Embracing eCommerce Technologies Track
  3. Embracing eCommerce Technologies Track
    eCommerce has proved to be a main stay as the most parts of the world head towards recovery from the pandemic. Remaining competitive through technology is not just for large-scale companies with large ...
  4. Embracing eCommerce Technologies Track
  5. Embracing eCommerce Technologies Track
    Join Matt McClelland, Partnerships Manager - SE Asia for dotdigital, as he takes you through a number of merchant success stories, detailing their journey over the last 12 months. He will cover: The c ...
  6. Embracing eCommerce Technologies Track
    eCommerce is thriving while most other industries are struggling. Technologies in online retail are supercharged by innovation and increased demand. Retailers now have countless options of technologie ...


Conquering Cross Border Track
  1. Conquering Cross Border Track
  2. Conquering Cross Border Track
    Silvia will be sharing how technology was a big part of our e-commerce success especially in enabling and optimizing our operations, and powering our fulfilment as a service proposition to brand partn ...
  3. Conquering Cross Border Track
    Marketplaces like Lazada, JD, Shopee, and Taobao/Tmall have attracted brands large and small as well as countless no-name sellers. Is a presence on these platforms still essential? How do you differen ...
  4. Conquering Cross Border Track's latest research report surveyed over 12,100 consumers across APAC about their views on digital payments and e-commerce. In this presentation, we will take a deep dive into some of the k ...
  5. Conquering Cross Border Track
    As AirAsia diversifies and expands into new countries and markets, the associated risks related to fraud and identity verification for each strategic business unit also increases.  Join Vice President ...
  6. Conquering Cross Border Track
    As the retail industry prepares itself for the post-Covid recovery, what are the key success factors? We believe continuous digitization is still the top priority for brands to adapt to the new normal ...
  7. Conquering Cross Border Track is China’s largest online retailer and its biggest overall retailer. It offers customers the best online shopping experience. The company is a member of the Fortune Global 500. JD Worldwide cov ...

Exhibitor News

Exhibitors and Sponsors

Platinum Sponsor

  • Shopify
  • Stripe

ECEA Theatre Sponsors

  • Emplifi
  • Worldpay

Theatre Sponsor


Gold Sponsor

  • Xero

Silver Sponsors

  • Atome
  • CreateIT
  • Dimerco

Silver Sponsors

  • Ekata
  • Emarsy
  • Fung

Silver Sponsors

  • Mirakl
  • Moloco
  • NS8
  • Orangemonkie


Silver Sponsor

  • ReturnHelper
  • Shippit
  • Sift


Silver Sponsors

  • Southpole
  • Unlimint

Silver Sponsors

  • VCargoC
  • Vesta

Bronze Sponsors

  • Accertify
  • Boxberry
  • DigitalRiver

Bronze Sponsors

  • DotDigital
  • Kornit
  • MailAmericas


Bronze Sponsors

  • Overdose
  • QueueIt
  • Slimstock


Knowledge Partner


News Distribution Partner

  • ACNNewswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Strategic Event Partner

  • ISC2

Event Partners

  • AiSP
  • ARC Advisory
  • Asia Cloud Computing Association (ACCA)
  • Asosiasi Cloud Computing Indonesia
  • Fintech Association of Hong Kong
  • GS1


Event Partners

  • Best Practice of eCommerce
  • BigDataX
  • CMO Council
  • La French Tech


Event Partners

  • Practical DevSecOps
  • Digital Advertising Association Thailand (DAAT)
  • DevOps Institute
  • Forrester
  • Singapore Chamber of E-Commerce
  • ASME


Event Partners

  • IASA
  • IPI Singapore
  • itSMF
  • IFMA Singapore
  • European Data Cemtre Association
  • Accelerating Asia


Event Partners

  • KinerjaBisa
  • Logistics & Supply Chain Management Society
  • NexChange
  • SG Tech
  • Michael Page
  • Plug And Play


Event Partners

  • Singapore Cyber Security Consortium (SGCSC)
  • Structure Research
  • General Assembly
  • Open Connectivity Foundation
  • Smart Asia India
  • Co Creation Lab


Media Partners

  • APAC CIO Outlook
  • Asia Blockchain Review
  • Asia Research News


Media Partners

  • Australian Cybersecurity Magazine
  • Australian Security Magazine
  • BizClik Media
  • AI Time Journal


Media Partners

  • Chief IT
  • CIO Advisor APAC
  • Cross Border Magazine
  • Asia Content News


Media Partners

  • CryptoNewsZ
  • Cyber Security ASEAN
  • Disruptive Tech Asean


Media Partners

  • Data Storage ASEAN
  • e27
  • Fintech Finance
  • SearchCIO
  • GovTech SEA


Media Partners

  • Gigabit
  • Jumpstart Media
  • My Security Media
  • CMO Asia
  • Frontier Enterprise


Media Partners

  • Retail CIO Outlook
  • Supply Chain Brain
  • Supply Chain Digital
  • Tech Wire Asia
  • FutureCFO


Media Partners

  • TechTarget
  • Telecom Era
  • Wire 19
  • 万瑞布线网
  • FutureCIO


Media Partners

  • FutureIoT
  • Payment & Cards Network
  • Marketing Ops
  • Cybersec Asia
  • Digicon Asia
  • Enterprise Security Magazine


Official Partner Hotel

  • Marina Bay Sands



  • It's an exciting time to be in online commerce, and Asia is most definitely the world's growth engine for e-tailers and service providers big and small. Taking part in a niche, Fintech gathering like eCommerce Expo Asia allows Red Dot Payment to introduce our extensive e-payment solutions to engage decision-makers, and to enhance our position as the go-to payment gateway in the Asia Pacific.
    Managing Director, Red Dot Payment
  • There was a lot of buzz and people around here. From our experience, we got plenty of conversations going around. The scanning app was one of the best we’ve used, it has been so convenient. I didn’t get to attend the conference sessions due to how busy we were at the booth. We spoke to a couple of people selling into the global market so those might materialise into valid opportunities to expand on in future. It’s also really good with all the co-located shows together so there is a variety of potential leads to reach out to.
    Head of Client Engagement, ChannelAdvisor
  • It’s the first time we’re here, and we can see a real diverse range of clients - there are start-ups and established companies here. It’s been awesome. There is value not just for the Asia Pacific team, but also for our global team as there are people from all over the world here. I’ve customers from the UK coming over to say hi as well. eCommerce Expo Asia really complements the whole co-located tech events. This just adds so many levels to this event, and works well together.
    Regional Director, APAC, dotmailer
  • We are pleased with the turnout and visitorship. The atmosphere is very exciting as there are a lot of interesting topics and content feature. It’s a good idea to have eCommerce Expo Asia co-locating with the other technology events because we have an audience of various industries with different perspectives generating a lot of synergy. We look forward to participating again next year.
    Chief Executive Officer, Blu