Conference Programme 2019

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Across the 2-day exhibition, we have 21 theatres across seven shows covering the entire technology ecosystem, with hundreds of educational seminar sessions, dozens of real-life case studies and panel discussions, delivered by 600+ world-class international speakers, bringing the latest insight for 19,000+ industry professionals and business leaders in the region.

View conference programme from our co-located shows: Cloud Expo AsiaCloud & Cyber Security ExpoBig Data World & Smart IoT SingaporeData Centre World and Technology for Marketing.

eCommerce Expo Asia Conference Programme 2019

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09 Oct 2019
  1. Cross Border Theatre
    Harnessing his experience of working with hundreds of sellers over 3 years, Yong Sheng will be sharing tips to succeed global cross-border ecommerce. In this session, you will learn best practices fro ...
  2. Logistics & Delivery Theatre
    ECommerce has revolutionized the way goods are sold, disrupted established industries and transformed the way shoppers interact with brands. With the rise of mobile penetration and consumers spending ...
  3. Customer Experience & Martech Theatre
    The use of AI is growing in many industries. Marketing is one such field that has immense potential for AI. In today's connected world, gaining a competitive edge over your peers is the top priority. ...
    • ePayments
    • Fintech
    Cross Border Theatre
    The Malaysian payment landscape has been changing very rapidly. The purpose of the session is to introduce the latest payment trends seen in Malaysia and discuss how they can impact the region.
  4. Customer Experience & Martech Theatre
    1) The Changing Face of Marketing 2) How disruptive technology impact nowadays Marketing strategy 3) CMOs advice on content Marketing
  5. Logistics & Delivery Theatre
    Have you ever ordered a beautifully showcased product on the internet, wondering when you would receive it, sending emails to the seller find out, not ever obtaining a clear answer? Only to receive yo ...
  6. Cross Border Theatre
  7. Customer Experience & Martech Theatre
    • E-commerce Strategy
    Cross Border Theatre
    Alibaba's New Retail vision is now reality, and it's reshaping the retail landscape in China and beyond. JD.com, Tencent, and traditional retailers like Starbucks and Walmart are all jumping on the ba ...
  8. Customer Experience & Martech Theatre
    1) Changing Shopper Behaviour - Ever evolving technological, social, economic landscape changing Shopper Behaviour & Preferences; nuances of E-Commerce Shopper Behaviour 2) Evolving Digital Marketing ...
  9. Cross Border Theatre
    The payments ecosystem is changing rapidly due to changing customer demands. This session will address evolving consumer needs in the new digital landscape. And how fintech solutions are partnering wi ...
  10. Customer Experience & Martech Theatre
    • Compliance and Regulation
    • Machine Learning
    Cross Border Theatre
    Supply Chain practitioners face many different challenges getting goods moving from one country to another with one of the chief challenges being customs clearance. One simple data entry error or a wr ...
  11. Customer Experience & Martech Theatre
    Today's marketplace has become overcrowded with thousands of content competing for our customer's attention. According to Facebook, our thumb scrolls thru 300 feet of mobile content every single day. ...
  12. Logistics & Delivery Theatre
    • Digital Transformation
    • Other 
    Customer Experience & Martech Theatre
    Learn about the different types of marketplaces and how you can connect sellers or even retailers, manufacturers and wholesalers to buyers in your industry. We'll go over a case study of how this has ...
  13. Customer Experience & Martech Theatre
  14. Cross Border Theatre
  15. Customer Experience & Martech Theatre
    1) Why brands are investing in their own platforms and what it means for marketing opportunities 2) Developing and identifying new marketing outreach solutions 3) Cultivating rewarding partnerships an ...
  16. Cross Border Theatre
    • Supply Chain Management
    Logistics & Delivery Theatre
    How Control Towers Can Enhance Supply Chain's Agility, Visibility, and Collaboration
  17. Customer Experience & Martech Theatre
    • Warehousing & Inventory Control
    Logistics & Delivery Theatre
    WAREHOUSING - Planning & Infrastructure: Size of warehouse, usage of space, type of products to store, number of SKU, types of equipment needed, functional design of warehouse  - Setting Up a Warehous ...
10 Oct 2019
  1. Customer Experience & Martech Theatre
    In an ever competitive consumer landscape, what are some of the tools, processes and systems can you put in place to ensure a phenomenal shopping experience? In this session, we will cover some of the ...
    • Localization
    Cross Border Theatre
    Deliveroo is one of the UK's leading food delivery brands, this session will engage in it's Singapore growth story.'
  2. Cross Border Theatre
    Top security solution vendors will be given a scenario and they will share how they will tackle the situation and povide practical and realistic advice
  3. Customer Experience & Martech Theatre
    Learn how to drive more sales by adapting to changing consumer behaviour and learning from international markets. Future-proof your business and stay ahead of the competition with actionable insights ...
  4. Customer Experience & Martech Theatre
    Despite the numerous options coupled with technology and IoT gadgets empowering consumers to track their health, there still lacks the true personalization of healthcare. Increasingly, users in Asia a ...
  5. Logistics & Delivery Theatre
  6. Customer Experience & Martech Theatre
    • Localization
    Cross Border Theatre
    Next to the dynamic markets of South East Asia, South Asia and its evolving potential in the e-commerce space is easily overlooked. As leading e-commerce platform in five of South Asia’s markets (Paki ...
  7. Customer Experience & Martech Theatre
    • Marketing Insights
    • Other 
    Customer Experience & Martech Theatre
    In recent years there has been a tsunami of content bombarding us about the need to move from 'Multichannel' to 'Omnichannel' strategies. In fact, conventional wisdom has us thinking about our interac ...
  8. Cross Border Theatre
    ECommerce has revolutionized the way goods are sold, disrupted established industries and transformed the way shoppers interact with brands. With the rise of mobile penetration and consumers spending ...
  9. Customer Experience & Martech Theatre
    The lines are blurred on social. Every interaction should be considered a customer social experience, not only when a customer has a problem and needs to contact support. If this is true, there is a b ...
  10. Cross Border Theatre
    In his presentation, James discusses how to approach and fit crossborder with local plans to create a strategy that works for the market. He also touches the applications and challenges faced in estab ...
    • Transporation
    Logistics & Delivery Theatre
    • SEO
    Customer Experience & Martech Theatre
    • Cross Border Commerce & Payments
    • Compliance and Regulation
    Cross Border Theatre
    International expansion drives business growth and increases cross border data flows. The largest business growth is experienced by born global businesses. They are global from day 1 and have sales th ...
    • International Expansion
    • Cross Border Commerce
    Cross Border Theatre
    1. A quick look at the data pointing to general trends 2. Summary of our recent visits to study China e-commerce latest development 3. Highlights on trends such as social e-commerce, live streaming an ...
  11. Customer Experience & Martech Theatre
    Vamsi shares his insights on developing and maintaining a customer centric environment within an business and why it is imperative to do so.
  12. Cross Border Theatre
    Speakers

Sponsors

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Partners

Knowledge Partner

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Strategic SEO Partner

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Official Partner Hotel



 

Testimonials

  • It's an exciting time to be in online commerce, and Asia is most definitely the world's growth engine for e-tailers and service providers big and small. Taking part in a niche, Fintech gathering like eCommerce Expo Asia allows Red Dot Payment to introduce our extensive e-payment solutions to engage decision-makers, and to enhance our position as the go-to payment gateway in the Asia Pacific.
    Managing Director, Red Dot Payment
  • There was a lot of buzz and people around here. From our experience, we got plenty of conversations going around. The scanning app was one of the best we’ve used, it has been so convenient. I didn’t get to attend the conference sessions due to how busy we were at the booth. We spoke to a couple of people selling into the global market so those might materialise into valid opportunities to expand on in future. It’s also really good with all the co-located shows together so there is a variety of potential leads to reach out to.
    Head of Client Engagement, ChannelAdvisor
  • It’s the first time we’re here, and we can see a real diverse range of clients - there are start-ups and established companies here. It’s been awesome. There is value not just for the Asia Pacific team, but also for our global team as there are people from all over the world here. I’ve customers from the UK coming over to say hi as well. eCommerce Expo Asia really complements the whole co-located tech events. This just adds so many levels to this event, and works well together.
    Regional Director, APAC, dotmailer
  • We are pleased with the turnout and visitorship. The atmosphere is very exciting as there are a lot of interesting topics and content feature. It’s a good idea to have eCommerce Expo Asia co-locating with the other technology events because we have an audience of various industries with different perspectives generating a lot of synergy. We look forward to participating again next year.
    Chief Executive Officer, Blu