Theatres & Topics


2022 Theatres

Cross Border Commerce Theatre

Cross Border Commerce Theatre

Powered By:

Hear from the world’s leading retailers, marketplaces and e-stores who’ve successfully expanded overseas. This theatre covers advice on entering new markets, gauging market size and opportunity, working with marketplaces, localisation strategies and practical steps for regulatory compliance. This is a great programme for anyone looking to maximise opportunities and reduce risk when entering or building a presence in a new market!

Panel discussion: Crossing Borders in a Post-Pandemic World

Cross-border ecommerce has offered online retailers a fast-track to success and scale until 2020. Retailers have enjoyed exponential growth by exploring new cultures & introducing exciting products to new markets.

Following the pandemic international supply chains have been interrupted, world economies have been stripped of trillions of dollars and taken some of the most notorious high street names have fallen. Should growing retail brands continue to sink investments into new markets while the world struggles to get back on it’s feet, or should online retailers & brands focus on local markets?

  • Singgapore’s government launches five measures to boost e-commerce
  • Cross-border eCommerce fulfillment
  • evolving challenges of cross-border payments 


Featured Topics:

  • Product Demand in New Markets
  • Multi-Currency Accounts
  • Fulfillment & Last-Mile Delivery
  • Fraud Management
  •  E-payment
  • International Expansion & Trade Strategy
Retail of Tomorrow Theatre

Retail of Tomorrow Theatre

Powered By: Fis System Singapore

With Retail 2.0, the “new retail” concept has become far less physical and much more digital.  Consumers are now spending, on average, 34% more of their time on online retail product search than they were pre-pandemic. A basic e-tail store experience just won’t cut it anymore. This theatre reveals the new and emerging retail technologies that will shape the current & post-pandemic technologies and keep customers returning to your online store.

Panel discussion: Is experiential retail the `new’ retail?

Shopping behaviours of consumers are constantly changing. The new generation is looking for a more immersive experience, highly personalised marketing, and a unified offline and online experience. Join us at this session to learn more about how the future of retail & its technology will affect consumers.

Panel discussion: Faceless retail – the way to go for future generations

Cashless payments, vending machines, automated check-outs are on the rise in the retail industry. Is this for better or worse? How do we create customer loyalty and provide better customer experience? Customer loyalty in ecommerce is complex as the brand interaction is different, hence, marketers need to continuously nurture and delight customers to stay ahead of the competition. In this panel, our invited speakers will share their successful technical framework, CRM and loyalty strategy.  

Featured Topics:

  • Omni-Channel Retail
  • Contactless Commerce
  • Social Commerce
  • Digital Native Commerce
  • Augmented Reality
  • Virtual Reality
  • Voice Search
  • Artificial Intelligence & More
Customer Experience Theatre

Customer Experience Theatre

Powered By: Emplifi

What is the future of the ‘Customer Experience’?

Until now, brands & online retailers have been able to meet customer expectations through a simple, automated chat bot & a basic store interface. Customer expectations have evolved, and users want to receive a live commerce experience where they can replicate the in-store experience online. The Customer Experience theatre will offer the insights into the most up-to date CX-Tech and the brands enjoying the highest levels of online customer satisfaction and loyalty.

Panel discussion: Optimising E-commerce trends post-pandemic

The B2C e-commerce market is expected to significantly accelerate post pandemic. Now that we’re seeing the highest rates of mobile commerce adoption, the ‘Big Brands’ are rushing to implement new CX Tech – Live streaming, Social Commerce & Bit-Coin adoption are just a few. Join this panel to know more about the trends and how they have impacted the industry and its consumers.

Featured Topics:

  • Customer Data & Analytics
  • Chat-Bots, Social & Mobile Marketing
  • Live Commerce
  • Augmented Reality
  • Personalisation & Customer Service Process Optimisation
Martech Keynote Theatre

Martech Keynote Theatre

Powered By: Acquia

This theatre will cover all stages of an effective big data marketing strategy from storage and analysis, to taking action and delivering ROI. Learn the latest technologies and tools to improve your customer experience and pick up the best tips and takeaways to inspire your content marketing. This will be a priority agenda for those with a keen eye on the latest innovations and tech trends shaping the future of marketing and advertising.

Panel discussion: The Importance Of A Diverse Marketing Plan Utilizing An Array Of Martech

With the ever-evolving digital marketing channels, consumers are present and interacting across multiple touchpoints with brands, expecting consistent engagement across all channels. How do brands choose which marketing technologies are going to best carry their message while still reaching their target market?

CMO Dialogue: Why CMOs Are More Relevant Now Than Ever

The COVID-19 pandemic has changed communication and how consumer interact with brands drastically. There is no denying that social media plays a bigger role in our lives now and how it has influence consumer’s purchasing decisions. As consumers engage with brands and leverage on digital channels more than ever, we discuss the challenges and opportunities facing brands today and the CMO role of tomorrow.

Featured Topics

  • Advertising & Promotion
  • Content & Experience
  • Social & Relationships
  • Commerce & Sales
  • Data and Management

Keen to share your expertise with our audience? Complete the speaker application form below!

Exhibitor News

Exhibitors and Sponsors

Platinum Sponsor

  • Shopify
  • Stripe

ECEA Theatre Sponsors

  • Emplifi
  • Worldpay

Theatre Sponsor


Gold Sponsor

  • Xero

Silver Sponsors

  • Atome
  • CreateIT
  • Dimerco

Silver Sponsors

  • Ekata
  • Emarsy
  • Fung

Silver Sponsors

  • Mirakl
  • Moloco
  • NS8
  • Orangemonkie


Silver Sponsor

  • ReturnHelper
  • Shippit
  • Sift


Silver Sponsors

  • Southpole
  • Unlimint

Silver Sponsors

  • VCargoC
  • Vesta

Bronze Sponsors

  • Accertify
  • Boxberry
  • DigitalRiver

Bronze Sponsors

  • DotDigital
  • Kornit
  • MailAmericas


Bronze Sponsors

  • Overdose
  • QueueIt
  • Slimstock


Knowledge Partner


News Distribution Partner

  • ACNNewswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Strategic Event Partner

  • ISC2

Event Partners

  • AiSP
  • ARC Advisory
  • Asia Cloud Computing Association (ACCA)
  • Asosiasi Cloud Computing Indonesia
  • Fintech Association of Hong Kong
  • GS1


Event Partners

  • Best Practice of eCommerce
  • BigDataX
  • CMO Council
  • La French Tech


Event Partners

  • Practical DevSecOps
  • Digital Advertising Association Thailand (DAAT)
  • DevOps Institute
  • Forrester
  • Singapore Chamber of E-Commerce
  • ASME


Event Partners

  • IASA
  • IPI Singapore
  • itSMF
  • IFMA Singapore
  • European Data Cemtre Association
  • Accelerating Asia


Event Partners

  • KinerjaBisa
  • Logistics & Supply Chain Management Society
  • NexChange
  • SG Tech
  • Michael Page
  • Plug And Play


Event Partners

  • Singapore Cyber Security Consortium (SGCSC)
  • Structure Research
  • General Assembly
  • Open Connectivity Foundation
  • Smart Asia India
  • Co Creation Lab


Media Partners

  • APAC CIO Outlook
  • Asia Blockchain Review
  • Asia Research News


Media Partners

  • Australian Cybersecurity Magazine
  • Australian Security Magazine
  • BizClik Media
  • AI Time Journal


Media Partners

  • Chief IT
  • CIO Advisor APAC
  • Cross Border Magazine
  • Asia Content News


Media Partners

  • CryptoNewsZ
  • Cyber Security ASEAN
  • Disruptive Tech Asean


Media Partners

  • Data Storage ASEAN
  • e27
  • Fintech Finance
  • SearchCIO
  • GovTech SEA


Media Partners

  • Gigabit
  • Jumpstart Media
  • My Security Media
  • CMO Asia
  • Frontier Enterprise


Media Partners

  • Retail CIO Outlook
  • Supply Chain Brain
  • Supply Chain Digital
  • Tech Wire Asia
  • FutureCFO


Media Partners

  • TechTarget
  • Telecom Era
  • Wire 19
  • 万瑞布线网
  • FutureCIO


Media Partners

  • FutureIoT
  • Payment & Cards Network
  • Marketing Ops
  • Cybersec Asia
  • Digicon Asia
  • Enterprise Security Magazine


Official Partner Hotel

  • Marina Bay Sands



  • It's an exciting time to be in online commerce, and Asia is most definitely the world's growth engine for e-tailers and service providers big and small. Taking part in a niche, Fintech gathering like eCommerce Expo Asia allows Red Dot Payment to introduce our extensive e-payment solutions to engage decision-makers, and to enhance our position as the go-to payment gateway in the Asia Pacific.
    Managing Director, Red Dot Payment
  • There was a lot of buzz and people around here. From our experience, we got plenty of conversations going around. The scanning app was one of the best we’ve used, it has been so convenient. I didn’t get to attend the conference sessions due to how busy we were at the booth. We spoke to a couple of people selling into the global market so those might materialise into valid opportunities to expand on in future. It’s also really good with all the co-located shows together so there is a variety of potential leads to reach out to.
    Head of Client Engagement, ChannelAdvisor
  • It’s the first time we’re here, and we can see a real diverse range of clients - there are start-ups and established companies here. It’s been awesome. There is value not just for the Asia Pacific team, but also for our global team as there are people from all over the world here. I’ve customers from the UK coming over to say hi as well. eCommerce Expo Asia really complements the whole co-located tech events. This just adds so many levels to this event, and works well together.
    Regional Director, APAC, dotmailer
  • We are pleased with the turnout and visitorship. The atmosphere is very exciting as there are a lot of interesting topics and content feature. It’s a good idea to have eCommerce Expo Asia co-locating with the other technology events because we have an audience of various industries with different perspectives generating a lot of synergy. We look forward to participating again next year.
    Chief Executive Officer, Blu