Conference Programme - eCommerce Expo Asia

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Cross Border Commerce Theatre
  1. Cross Border Commerce Theatre
  2. Cross Border Commerce Theatre
    Amazon is poised to become the largest U.S. parcel delivery carrier this year. A year ago, Walmart GoLocal was launched, and American Eagle Outfitters acquired AirTerra. Target acquired Shipt in 2017. ...
  3. Cross Border Commerce Theatre
    Returns management, i.e. reverse logistics, is one of the biggest challenges these days in the e-commerce world. With online shopping at a historic high, eCommerce return rates are higher than ever—an ...
  4. Cross Border Commerce Theatre
  5. Cross Border Commerce Theatre
    Cross border is an emerging opportunity but becomes challenging especially in South Asian economies, where guidelines related to E-commerce are still in a blurry state. With Daraz, we aim to develop a ...
  6. Cross Border Commerce Theatre
    As the supply chain adapts to increased cross border e-commerce delivery demand, it’s shining a new light on an unsung segment: middle-mile delivery. The middle mile is the heart of any cross-border d ...
  7. Cross Border Commerce Theatre
  8. Cross Border Commerce Theatre
    Unprecedented demand and constricted effective logistic capacity have caused major global supply chain disruptions. With increased cost and delayed schedules, what can be done to improve the sitauatio ...
  9. Cross Border Commerce Theatre
    One of the world’s fastest growing consumer markets globally is Southeast Asia. ASEAN countries make up 9% of the world’s population (600 million), with a growing middle class of active online buyers. ...
  10. Cross Border Commerce Theatre
    A McKinsey survey says that companies with greater gender diversity and representation at C Suit level have higher chances of achieving better financial performance outperforming their male counterpar ...
  11. Cross Border Commerce Theatre
    - To deliver the ideal logistics solutions to enhance your warehouse’s efficiency and productivity
  12. Cross Border Commerce Theatre
  13. Cross Border Commerce Theatre
    Enabling business across borders – how to accept globally and settle locally by creating frictionless cross-border transactions for you and your customers.   This session will cover how you can reach ...
  14. Cross Border Commerce Theatre
    Payment fraud incidents in SEA outpace the global average. Within Southeast Asia alone, the rate of attempted fraud is up to 12 times greater than the global.  This is a concerning trend set against t ...
  15. Cross Border Commerce Theatre
  16. Cross Border Commerce Theatre
    Rapyd is a global thought leader on cross border commerce and a strong champion of embedded fintech. Through a focussed study conducted recently, we have gained unique insights into the readiness of g ...
  17. Cross Border Commerce Theatre
    Learn how fast-growing ecommerce businesses are leveraging virtual corporate cards to maximize their cash flow. Thomas sits down with Shaun Tan (CEO, Dreamcore) to explore: •The processes holding your ...
Customer Experience Theatre
  1. Customer Experience Theatre
    Today’s retail environment is challenging from almost any perspective. The increasingly crowded retail space has created a challenging environment for brand, and delivering a superior customer experie ...
  2. Customer Experience Theatre
    According to a PwC survey, 73% of people pointed out that customer experience is an important factor in making purchasing decisions. AfterShip Insights also indicate that almost 6 out of 10 shoppers p ...
  3. Customer Experience Theatre
    While the pandemic has changed many of our daily habits, the shift of where and how to shop is continually a moving target. From shopping in a store to online shopping, consumer expectations continue ...
  4. Customer Experience Theatre
    eCommerce is here to stay. While brands and merchants fight for the customer’s attention and dollars, what are customers truly looking for? We explore the global trends and share can logistics players ...
  5. Customer Experience Theatre
    With the evolution of eCommerce, brands are now using personalisation, business messaging and cross-border technologies to build better experiences for consumers. In this session, Meta’s Director of G ...
  6. Customer Experience Theatre
    White-glove customer experiences are the best way to retain and delight your customers, thereby improving ROI. Join our session to learn how to connect data across all your sources including social an ...
  7. Customer Experience Theatre
  8. Customer Experience Theatre
  9. Customer Experience Theatre
    As customer acquisition costs continue to increase, eCommmerce & Retail players are exploring new innovative and cost-efefctive B2B / B2C channels. In this panel, our leaders will explore best approac ...
  10. Customer Experience Theatre
    How was Pomelo’s omnichannel strategy conceived? What were some of the lessons learned along Pomelo’s journey to being one of the leaders in Southeast Asia’s Omnichannel space? What does it take to ke ...
  11. Customer Experience Theatre
    Since the pandemic-induced e-commerce boom, customer expectations towards a great user experience have shifted permanently. In this session, we look at some of the regional and global trends and how t ...
  12. Customer Experience Theatre
    There's no 1 way to deliver an omnichannel experience. Rather than copy - paste what's worked for others, find out what works for you your business and most importantly your customers.
  13. Customer Experience Theatre
    The rise of e-commerce in Asia has transformed the retail industry - not just for brick-and-mortar stores, but also for the new online incumbents. By attending this session, you will get insights on: ...
  14. Customer Experience Theatre
    Today’s consumers are more demanding and shifts caused by the Covid-19 pandemic have changed the way customers shop. The lines between e-commerce shops, social media platforms and brick-and-mortar sho ...
  15. Customer Experience Theatre
    Omnichannel can be a bit of a marketing buzzword, but what does it really mean and why are teams making this a priority? In this session, we’ll demystify the difference between multi-channel vs. omnic ...
  16. Customer Experience Theatre
  17. Customer Experience Theatre
Retail of Tomorrow Theatre
  1. Retail of Tomorrow Theatre
    The way we pay needs to keep pace with the way we live, work and do business. Offering choice to consumers is key, as it providing the highest levels of security. This session will cover the top trend ...
  2. Retail of Tomorrow Theatre
    Ecommerce is changing, are you changing with it? We’ll show you a few of the ways Shopify is powering more than 1 million merchants worldwide, by equipping them with the latest eCommerce technologies ...
  3. Retail of Tomorrow Theatre
    During the pandemic cloud adoption surged in Singapore with 62% of SMEs shifting their business operations online to more efficiently manage operations and better engage with customers. But how exactl ...
  4. Retail of Tomorrow Theatre
    The great eCommerce acceleration has permanently changed buyer expectations. Today, endless selection, pricing, and convenience are the new competitive advantage across industries, propelling marketpl ...
  5. Retail of Tomorrow Theatre
    As Retail has evolved, customer journeys have also evolved and become and more complex and more digital. The pandemic taught us that customer loyalty is very important to every business. And customers ...
  6. Retail of Tomorrow Theatre
    The buying journey continues to be digitised from end to end. The way people discover, consider, and decide what to buy will continue to evolve. In this session, we'll discuss the latest trends and tr ...
  7. Retail of Tomorrow Theatre
  8. Retail of Tomorrow Theatre
    Brands are rethinking and restructuring their business in the post-pandemic era. In this session, we share how Baozun, the largest brand e-Commerce services provider in China, has empowered global bra ...
  9. Retail of Tomorrow Theatre
    For Meta, the metaverse is the future of digital connection. But what does that mean to our partners? How can they be part of it? And how can our technologies help businesses leverage the metaverse, s ...
  10. Retail of Tomorrow Theatre
    'Across Asia-Pacific, online marketplaces have continued to gain share, as consumers shift their spend to digital channels. Traditional retailers need to respond with a digital strategy in order to co ...
  11. Retail of Tomorrow Theatre
    -Sustainability messaging , history and learnings -Challenges in communicating Sustainability -7 rules for building a Sustainable brand
  12. Retail of Tomorrow Theatre
    What is composable commerce, why should I care and when is it the right option for my brand?
  13. Retail of Tomorrow Theatre
    The effects of climate change can already be felt throughout the world with record-high temperatures and increasing frequency of extreme weather events. Logistics and supply chain operations not only ...
  14. Retail of Tomorrow Theatre
    The impact of eCommerce activities and the associated supply chain has a profound impact on the environment. How can online retailers and logistics players do their part to be climate friendly?
  15. Retail of Tomorrow Theatre
    This session will focus on the future of sustainability through ecommerce and online retail as a whole. Brayden will be sharing insights as to how we as consumers can already make the difference, toda ...
  16. Retail of Tomorrow Theatre
    With the disruption of new retail technologies such as NFT, Cryptocurrencies and metavers, physical retail are taking a bigger hit than ever. Stores without experiential and digital elements will beco ...
Cross Border Commerce Theatre
  1. Cross Border Commerce Theatre
    1) What are the marketing trends we are seeing in e-commerce post Covid 2) What are the channels that are under focus and generating good RoI 3) Where is the creator economy heading in the next few ye ...
  2. Cross Border Commerce Theatre
    International expansion is a core strategy for many companies in Asia Pacific. However, managing multi-country commerce can seem daunting, especially in the face of different local regulations. In thi ...
  3. Cross Border Commerce Theatre
  4. Cross Border Commerce Theatre
    Are you taking advantage of the peak sales period? This session will provide you with the definitive guide to setting your business up for success when peak sales season comes around. From expanding y ...
  5. Cross Border Commerce Theatre
    Join us in this power-packed 20 minute session as we enter a debate on the latest trends around marketplaces. The growth trajectory and potential of marketplaces is limitless. From omnichannel, to soc ...
  6. Cross Border Commerce Theatre
    Brands are recovering post-covid but other challenges are still amidst. Rising inflation, increased advertising costs and the lack of trust of customers in advertising — how can eCommerce brands still ...
  7. Cross Border Commerce Theatre
  8. Cross Border Commerce Theatre
  9. Cross Border Commerce Theatre
    If you own eCommerce, you know how wild this jungle is, especially if changes are planned. The same business requires different elements depending on regions and audiences. Only after combining soluti ...
  10. Cross Border Commerce Theatre
    Join us as we share across tips and what to expect and consider when expanding your business into new markets.
  11. Cross Border Commerce Theatre
    What is the best competitive advantage that every retailer can leverage? Ecommerce these days runs on a knife-edge and the tiny incremental improvements can turn shipping from a cost centre into a pro ...
  12. Cross Border Commerce Theatre
    Of all regions participating in the global economy, Asia Pacific is by far the most active in the digital payments space. In fact, it is estimated that in 2022, the region will oversee some $390.8 bil ...
  13. Cross Border Commerce Theatre
    We look at Grab’s long term vision into Fintech, our recent rebranding of GrabFin, and how these drive the OneGrab vision. In recent years, we see a strong uptick in wallets adoption for digital payme ...
  14. Cross Border Commerce Theatre
    Session will focus on the ever-evolving global payments market, and the role that alternative payment methods have in shaping and guiding it.
  15. Cross Border Commerce Theatre
    In a world of opportunities, where do you go next? To the most compelling, accessible market where customers are waiting for you to arrive – the UK. The UK is one of the largest e-commerce markets in ...
  16. Cross Border Commerce Theatre
    Japan, one of the most attractive eCom markets in the world, is typically known as an extremely challenging market to enter due to cultural differences, language barriers, and highly demanding consume ...
  17. Cross Border Commerce Theatre
    Join this discussion as we explore key challenges and opportunities of the industry including regulatory issues, payment methods and processing, as well as logistics and fulfilment in this post pandem ...
Customer Experience Theatre
  1. Customer Experience Theatre
  2. Customer Experience Theatre
    66% of the consumers worry about climate change and expect businesses to take action. In this session Robert will highlight innovative real life examples on how to integrate sustainability into the cu ...
  3. Customer Experience Theatre
  4. Customer Experience Theatre
    Retailers must navigate more channels, time zones and preferences than ever before. Customers interact with brands across a growing spectrum of channels, and the organizations that understand this are ...
  5. Customer Experience Theatre
  6. Customer Experience Theatre
  7. Customer Experience Theatre
    What makes Singapore retail so special? Find out how Chris Chong, an Australian university dropout, moved to Singapore to start Beeconomic with his older brother, and turned it into an eight-figure bu ...
  8. Customer Experience Theatre
  9. Customer Experience Theatre
    We live in a world that’s ever changing. So our understanding of people should also be fluid. “Winning in the Rebound” is a living study that tracks the mindsets and behaviours of consumers across dif ...
  10. Customer Experience Theatre
    Explore how to create high customer satisfaction through frictionless experience in both online and offline customer journeys. What are the impacts of easy returns and personalised services? Are there ...
  11. Customer Experience Theatre
    Hear from Beam and Wirex on their perspective and how they utilise Payments as a lever for growth.
Retail of Tomorrow Theatre
  1. Retail of Tomorrow Theatre
    From Scifi novels like “Neuromancer” , cartoons like “The Jetsons”, and movies like “Back to the Future”, our obsession with the future has littered throughout popular culture and entertainment. While ...
  2. Retail of Tomorrow Theatre
    With the pandemic accelerating the growth of omni-channel shopping experiences, online shopping has become a truly immersive experience for consumers. In this session, we will look into the key pillar ...
  3. Retail of Tomorrow Theatre
  4. Retail of Tomorrow Theatre
    As more consumers move to online shopping in the wake of the pandemic, it has become a must-have for brick-and-mortar retailers. Today, consumers are discovering brands in new ways and seeking contemp ...
  5. Retail of Tomorrow Theatre
  6. Retail of Tomorrow Theatre
    Europe’s fastest-growing e-commerce markets are in the east. This presentation will guide you through the e-commerce landscape in CEE, particularly Poland, introducing you to the local buyer profile. ...
  7. Retail of Tomorrow Theatre
    Wondering what the future of the office looks like post-pandemic? Mads Singers will be sharing the change he has already seen in companies he works with across the globe and the change he is expecting ...
  8. Retail of Tomorrow Theatre
  9. Retail of Tomorrow Theatre
    In light of the impending cookieless world, marketers are increasingly required to identify innovative approaches to maintain customer relationships through first-party date. In this panel, we will re ...
  10. Retail of Tomorrow Theatre
  11. Retail of Tomorrow Theatre
    The invention of social and live commerce is quickly transforming the shopping experience. At the intersection of content and commerce, these top platforms seek to bring innovation, ideas and creativi ...
  12. Retail of Tomorrow Theatre
    Third-party cookies that are fundamental for advertising will no longer exist in the near future. Advertisers will need to search for alternatives to continue tracking audiences, targeting them, and m ...
  13. Retail of Tomorrow Theatre
    We are at an inflection point where the digital channel landscape is being redefined. The lines between ads, social, marketplaces, and messaging channels are vanishing - we now find ourselves in the e ...
  14. Retail of Tomorrow Theatre
    What does Jung HoYeon of Squid Game fame have to do with live commerce? With top global brands and platforms as our clients, we take you through key strategies that have helped them turn live commerce ...
  15. Retail of Tomorrow Theatre
    Human interaction has always been a key ingredient in commerce. With the rise of e-commerce, we have lost that human touch - but with new technologies and trends such as social, conversational and vid ...
  16. Retail of Tomorrow Theatre

Sponsors at eCommerce Expo Asia

Platinum Sponsor

  • Shopify
  • SingPost
  • Stripe
  • Shopline

ECEA Theatre Sponsors

  • checkout.com
  • Emplifi
  • Worldpay

VIP Lounge Sponsor

  • Meta

 

Country Pavilion Partner

  • UK's Department for International Trade

Gold Sponsor

  • Xero
  • GrabFinance
  • Atome
  • Shopback
  • SouthPole

Silver Sponsors

  • BeLive Technology
  • BoxC
  • BigCommerce
  • CreateIT
  • Dimerco
  • Anchanto

Silver Sponsors

  • Aspire
  • Aftership
  • Byteplus
  • ChannelEngine
  • Ekata
  • Emarsys
  • Fung

Silver Sponsors

  • Mirakl
  • Orangemonkie
  • Rapyd
  • Srijan
  • Moloco

 

Silver Sponsors

  • Ordazzle
  • ReturnHelper
  • RV Automation
  • Salesforce
  • Shippit
  • Sift

 

Silver Sponsors

  • Impact
  • Unlimint
  • Vesta
  • Intershop
  • Shipsy
  • Shoplive
  • DotDigital

Bronze Sponsors

  • Boxberry
  • ECX
  • UQPAY

Bronze Sponsors

  • Kornit
  • MailAmericas

 

Bronze Sponsors

  • Overdose
  • QueueIt
  • Slimstock
  • Storyly
  • Vajro
  • Zonos

Partners

Knowledge Partner

  • BICSI

News Distribution Partner

  • ACNNewswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Event Partners

  • ATC
  • ISC2

Event Partners

  • AiSP
  • ARC Advisory
  • Asia Cloud Computing Association (ACCA)
  • Asosiasi Cloud Computing Indonesia
  • Fintech Association of Hong Kong
  • GS1
  • CHIME

 

Event Partners

  • Best Practice of eCommerce
  • BigDataX
  • CMO Council
  • CSCIS
  • ISACA
  • La French Tech


 

Event Partners

  • Practical DevSecOps
  • Digital Advertising Association Thailand (DAAT)
  • DevOps Institute
  • Forrester
  • Singapore Chamber of E-Commerce
  • ASME


 

Event Partners

  • IASA
  • IPI Singapore
  • itSMF
  • IFMA Singapore
  • European Data Cemtre Association
  • Accelerating Asia


 

Event Partners

  • KinerjaBisa
  • Logistics & Supply Chain Management Society
  • NexChange
  • SG Tech
  • Michael Page
  • Plug And Play


 

Event Partners

  • Singapore Cyber Security Consortium (SGCSC)
  • Structure Research
  • General Assembly
  • Open Connectivity Foundation
  • Smart Asia India
  • Co Creation Lab
  • CDPI


 

Media Partners

  • ACN Newswire
  • APAC CIO Outlook
  • APSM ASEAN
  • Asia Blockchain Review
  • Asia Research News
  • Digital Agency Network
  • Digital Agency Network Institute

 

Media Partners

  • Australian Cybersecurity Magazine
  • Australian Security Magazine
  • BizClik Media
  • AI Time Journal


 

Media Partners

  • Chief IT
  • CIO Advisor APAC
  • Cross Border Magazine
  • Asia Content News


 

Media Partners

  • CryptoNewsZ
  • ComputerWeekly.com
  • Cyber Security ASEAN
  • Disruptive Tech Asean


 

Media Partners

  • Data Storage ASEAN
  • e27
  • Fintech Finance
  • SearchCIO
  • GovTech SEA


 

Media Partners

  • Gigabit
  • Jumpstart Media
  • My Security Media
  • CMO Asia
  • Frontier Enterprise


 

Media Partners

  • Retail CIO Outlook
  • Supply Chain Brain
  • Supply Chain Digital
  • Tech Wire Asia
  • FutureCFO


 

Media Partners

  • TechTarget
  • Telecom Era
  • Wire 19
  • 万瑞布线网
  • FutureCIO


 

Media Partners

  • FutureIoT
  • Payment & Cards Network
  • Marketing Ops
  • Cybersec Asia
  • Digicon Asia
  • Enterprise Security Magazine
  • Escomedia


 

Official Partner Hotel

  • Marina Bay Sands


 

Held In

  • Marina Bay Sands


 

Supported By

  • Marina Bay Sands