Industry News


11 May 2020

Growing Importance to Keep on Top of Cross-border Regulations

vCargo Cloud

The COVID-19 global pandemic has caused cities to go on lockdown, and non-essential businesses are forced to closed. People are avoiding public places and are shifting their purchases online, and with technology and globalisation, it is common for shoppers to buy from local and overseas online shops. This change in behaviour has compelled companies to change their focus to online selling and e-commerce business.

Customers expect their online purchases to quickly reach their hand and at the lowest shipping cost possible. Hence the nature of online selling and e-commerce business does not allow cross-border trade issues such as customs holding the shipment, late deliveries and non-compliance of trade regulations. The latter may lead to severe consequences such as loss of brand credibility and fines and penalties.

However, cross-border trade management might not be easy as it can be costly and complicated due to the complexity of preparing proper documentation, customs clearance, handling of shipment and delivery of goods to customers. So it is crucial to identify the most cost-efficient and effective way to manage trade compliance, permit declaration and logistics.

By working with a proven IT and trade / logistics-related solution provider such as vCargo Cloud (VCC), companies will be able to focus on their core business while ensuring compliance of trade regulations to maximise efficiency, reduce costs and generate profits.



Over the years, VCC has helped many companies overcome their challenges of permit declarations and is servicing some of the largest freight forwarders in Singapore. Our Trade Declaration Service (TDS) is supported by a highly trained and certified declaration team which provides 24/7 customer service and declaration support and ensures AED compliance.  Powered by the latest version of TradeNet frontend system which is certified by Singapore Customs, TDS is equipped with user-friendly features such as auto-completion, searchable table listings and auto-scheduling reports. With the latest technologies and VCC’s IT automation capabilities, VCC is able to help companies achieve 100% accuracy in permit declarations and trade compliance.

And for overseas-based marketplace sellers and companies who are looking to expand their business in Singapore, VCC has also helped support such businesses through the Importer of Records (IOR) Service. Due to the unfamiliarity of foreign customs law, it is never an easy job and can even be stressful to import something into a foreign country. Therefore, as a trade and logistics solution expert, we are here to help businesses without local presence to meet all the import requirements. Our IOR service covers everything from trade declaration, import duty payment to Singapore authority, assessment and application for relevant licenses and certifications as well as providing expertise in freight services leveraging on VCC extensive network of logistics partners. Over the years, VCC has serviced sellers from some of the largest e-commerce players; enabling companies to thus focus on expanding their global reach and delivering values to a wider audience in Singapore.

If you need help with Trade Declarations Service or IOR Service, contact vCargo Cloud's friendly team at or +65 6779 6218.

Visit vCargo Cloud's website here

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  • It's an exciting time to be in online commerce, and Asia is most definitely the world's growth engine for e-tailers and service providers big and small. Taking part in a niche, Fintech gathering like eCommerce Expo Asia allows Red Dot Payment to introduce our extensive e-payment solutions to engage decision-makers, and to enhance our position as the go-to payment gateway in the Asia Pacific.
    Managing Director, Red Dot Payment
  • There was a lot of buzz and people around here. From our experience, we got plenty of conversations going around. The scanning app was one of the best we’ve used, it has been so convenient. I didn’t get to attend the conference sessions due to how busy we were at the booth. We spoke to a couple of people selling into the global market so those might materialise into valid opportunities to expand on in future. It’s also really good with all the co-located shows together so there is a variety of potential leads to reach out to.
    Head of Client Engagement, ChannelAdvisor
  • It’s the first time we’re here, and we can see a real diverse range of clients - there are start-ups and established companies here. It’s been awesome. There is value not just for the Asia Pacific team, but also for our global team as there are people from all over the world here. I’ve customers from the UK coming over to say hi as well. eCommerce Expo Asia really complements the whole co-located tech events. This just adds so many levels to this event, and works well together.
    Regional Director, APAC, dotmailer
  • We are pleased with the turnout and visitorship. The atmosphere is very exciting as there are a lot of interesting topics and content feature. It’s a good idea to have eCommerce Expo Asia co-locating with the other technology events because we have an audience of various industries with different perspectives generating a lot of synergy. We look forward to participating again next year.
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