Roel Van Criekinge
Head of Customer Experience, Data Analytics & Operations,
Ikano Retail - An IKEA Retailer
Roel is passionate about leading retailers to growth and sustainable profitability through customer value and value based leadership. Driven by continuous process improvement, engaging both coworkers and customers in the change. After strategy consulting, Roel built up expertise within IKEA in different roles and countries, currently based in Singapore covering 6 countries. Areas of expertise are Data Analytics, P&L steering, Strategic Planning and Omnichannel Customer Experience development.