Yash is Senior Director, Product Management at Vonage, driving product development for Vonage’s Conversational Commerce application. The automated social and messaging commerce application creates omnichannel, messaging-first customer engagement and shopping journeys across social, messaging, and the web, helping brands to connect with consumers, while also turning these conversations into richer AI-enabled customer experiences. Yash founded Jumper.ai, the company acquired by Vonage in 2021, which provides the underlying technology for its Conversational Commerce application. He has more than 25 years of experience building e-commerce solutions for brands and companies worldwide and has built and designed more than 22,000 websites. Among Yash’s first projects was designing India's first film magazine for Yahoo! He has built automated bots since 1995, paving the way for his career-defining passion for AI and IRC (Internet Relay Chat) Networks. An experienced speaker on topics involving AI, automation and commerce without boundaries, Yash has spoken at events across Asia and worldwide, including F8, 500 Startups, WPP Stream, Unilever Patent Conference, and more.