- Customer Experience
- Payments Strategy
- Online Retail
- Market Place Model
eCommerce is on the rise, and with it, businesses across all verticals and industries are facing unfamiliar demands and challenges. In this new era of eCommerce, leading retailers and brands are rising to the challenge, launching enterprise marketplaces of their own to deliver on customers’ rising expectations. In fact, last year marketplaces grew at double the rate of overall eCommerce. Businesses who are preparing to seize the marketplace opportunity can learn lessons from those who have successfully launched and scaled their own eCommerce business through an ecosystem of third-party sellers.
Join us for this exclusive Marketplace Leaders Panel where you'll hear from Decathlon Hong Kong, Central Group and Catch Group Australia on how they have embraced the marketplace model and what impact this has had on the growth of their business.
Join us for this exclusive online fireside chat with experts from Shopify Plus, iHerb Korea, Nestle & Singapore Institute of Retail Studies discussing the impacts that COVID-19 has had on brick & mortar retail purchasing and how this has forced more buyers from the high street to spend online.
Our experts will highlight the areas of online retail that have already seen a surge in spending, and the areas that have been impacted negatively.
The conversation will move from analysing the current impacts of COVID-19 in the last 3 months, to the future of retail and how the pandemic will reshape future buying patterns forever.
Lastly, we will discuss where growing online retail businesses can expect to profit should they be agile enough to adapt to a new way of online spending, and what areas they may need to avoid.