2023 Conference Programme

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Omnichannel Experience Strategy a new growth Engine

12 Oct 2023
Customer Experience Theatre

The session will take the audience through the importance of omnichannel experience in today's competitive technology-enabled experience world; the session will help the retailer/audience to understand What it is and Why it Matters now from fundamental research and provide a pivotal strategy to enable A customer-centric approach to sales, where the retailer will offer a Seamless, Consistence, Integrated Shopping Experience across all Channels for Increased Customer Satisfaction, Better Inventory Management, and boosted Sales.


ECEA Theatre Sponsors


Silver Sponsors

Bronze Sponsors



Association Partners


Event Partners


Media Partners


Official Partner Hotel


Held In


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