Speakers
Jaclyn Yong
Director of Industry Relations,
Singapore Retail Association
Jaclyn Yong is the Membership & Partnership Director at the Singapore Retailers Association, with over 20 years of experience in strategic partnerships, sales leadership, and stakeholder engagement. Prior to her current role, she held leadership roles at IBM, MCI and Cisco, where she delivered strong business results and forged lasting client relationships. Passionate about value creation, she is committed to enhancing customer experiences and fostering sustainable business transformation.
Sessions
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08-Oct-2025eCommerce Retail Revolution & CX TheatreThe Rise of Immersive Commerce: Spatial Tech, AR, and the Future of Retail Engagement
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