FAQs

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GENERAL ENQUIRIES

Event Information

Opening Hours:

11th October 2023: 09:00 - 17:30 
12th October 2023: 09:00 - 17:30

Who Should Attend?

eCommerce Expo Asia is for all eCommerce professionals on the lookout for self-development, business growth, and an unforgettable time in the company of over thousands of your fellow industry peers.

Why Visit?

Registration Information

Registrations for the 2023 edition will open nearer to the event date. Register your interest, and gain first-hand updates on the event's developments. 
 

Register Now

 

EXHIBITOR ENQUIRIES

Q: Where can I get a list of exhibiting companies?

View list of 2023 Exhibitors here.

Q: How can I be an exhibitor? 

A: Please send in your application here, and we will be in contact within 1 working day with available sponsorship opportunities. 

Q: Where can I obtain 2022's post-show report?

A: Please submit your request here, and we will be in contact within 1 working day with the post-show report.

 

CONFERENCE ENQUIRIES

Q: Where can I get information on the conference programme?

A: Click here to view 2023's Conference Theatres.

Q: Apply to be a speaker

A: If you're keen to be a speaker, please send in your application here and our Conference Team will review it within 3 working days.

 

VISITOR ENQUIRIES

Q: When does registration open?

A: Registrations for the 2023 edition will open at least 2 months from the event date. 

Q: Can I register colleagues?

A: Yes, you can register an unlimited number of colleagues.

Upon registering for your own ticket, you'll be led to a page that allows you to invite your colleagues to register themselves for the event. Invited colleagues will receive an email invitation – all they need to do is click the invitation link to confirm their ticket.

Q: Is there a fee to register or enter the show?

A: No, attendance is free for all trade visitors.

Q: How do I register?

A: Please click here to register your interest. We will email all interested applicants once registrations open. 

Q: What will you send me once I have registered?

A: If you register at least 1 month before the show, you'll receive your badge in the post.

If it doesn't arrive, or if you register late, kindly access your e-badge through the confirmation email to download and print the badge. This will allow you to skip the badge printing queue onsite, and gain fast-entry into the halls. 

Q: I am interested in attending the co-located events. Do I need to register for all shows?

A: Register once, for entry to all of our 7 co-located shows.

Q: Is travel & accommodation discounted?

A: We work with accommodation partners to provide our registered visitors with discounted tickets. Kindly click here for more details.

Q: Can I get a complimentary carpark coupon at MBS?

A: There is no complimentary parking available. Instead you may get a special rate for full day parking. Flash your visitor badge during the show days at the Visitor Service Counter (Level 1, next to Sweet Spot café) to receive a coupon that allows you to park all day at a flat fee. Rates to be advised nearer to date. 

 

ORGANISER CONTACTS

WARNING: DO NOT SIGN ANY FORMS FROM THESE GUIDE BOOK PUBLISHERS

Some guide book publishers (i.e. Construct Data/ Fair Guide) have been approaching our exhibitors and requesting company information for updates to an online directory. They have obtained the names of exhibitors without our knowledge or agreement. Their offers may bear the bold captions or logo of our exhibitions and our company name, but Cloud Expo Asia Pte Ltd has absolutely no connection with them. By signing an agreement with Fair Guide, you commit yourself to paying for a 3 years advertisement commitment at a significant cost.

We do not have a partner agreement or relationship with Fair Guide nor any of their other brands. Please remember that we will normally require exhibitors to update their company profile via the Online Exhibitor Manual only. Exhibitors receiving correspondences from unusual sources are advised to scrutinize them carefully. If in doubt, please contact us for clarification.

If you have been affected by the solicitation, here are a few tips that have worked for others:
  • Write to your local trading standards organization to report the incident. They should be able to give you some good advice.
  • Optional: write a polite but explicit letter back stating that you have been mis-sold and that they are passing themselves off as expo organisers due to the way they present their information.
  • DO NOT PAY ANYTHING.
  • Stop engaging with them and wait out the legal-threat storm.


Please note that this is not an instruction as to what to do, but just a guide on how others have extracted themselves from this extortion. (Please visit www.aeo.org.uk/expoguide for further advice)

If you have questions about the eCommerce Expo Asia exhibitor manual, please contact:


Wilson Wong | Head of Operations, Asia
Tel:
+65 6817 5808
Email:  wilson.wong@closerstillmedia.com

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