Conference Programme 2023

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Across the two-day exhibition, attendees will get to learn from hundreds of educational sessions, dozens of real-life case studies and panel discussions, delivered by 600+ world-class experts from across the world. 

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International Commerce Theatre
  1. International Commerce Theatre
    Scaling globally comes with intrinsic challenges for businesses. Managing various in-country payment methods, higher cost of operations, fragmented reporting etc are just few of the hurdles. Worldpay ...
  2. International Commerce Theatre
    As the pandemic recedes, industries are gradually recovering, and the Southeast Asian market is experiencing unprecedented growth, making it a highly promising region. According to the "e-Conomy SEA 2 ...
  3. International Commerce Theatre
    In this session you’ll get insights into: Observations about some global shifts and trends  How businesses are responding and how you might be able to do the same and capitalize on these trends to gro ...
  4. International Commerce Theatre
    How to succeed in Merchants' global business expansion with some breakdowns of; - Japan - How APMs contribute conversion rates & customer loyalty enhancement - The payment trends in Japan by KOMOJU.
  5. International Commerce Theatre
    In the lightspeed area of e-commerce in ASEAN/APAC, the intricate links between Cyber, HR, Finance, and Supply Chain are just the tip of the iceberg. Online scams, representing 38% of 2020's reported ...
  6. International Commerce Theatre
    With the focus on international expansion, and supply chain optimisation, this panel brings together regional business & technology leaders with insightful stories on strategies, innovations that enab ...
  7. International Commerce Theatre
    This keynote explores the pivotal role of working capital in fueling international growth strategies. Attendees will gain insights into diverse funding sources, from traditional loans to innovative fi ...
  8. International Commerce Theatre
    Year of 2012, Salsa Jeans, a Portuguese Jeanswear retailer, inspired by Wonderbra, launched a model of woman jeans that literally lift the butt. The success was tremendous, with thousands of units sol ...
  9. International Commerce Theatre
    Boost revenue, cut costs, and stay secure with a future-proof solution. Ease of implementation for a modern checkout experience includes. Autocomplete for global address formats. LPM across different ...
  10. International Commerce Theatre
  11. International Commerce Theatre
    What is Omnichannel really about? It's not just about your company making a profit or saving money; it's primarily about your customers. Did you know that there are three omnichannel silos? This keyno ...
Customer Experience Theatre
  1. Customer Experience Theatre
    TBC
  2. Customer Experience Theatre
    Discover how Baozun's Omni-Channel Digital Operation Platform (BOCDOP) revolutionises Southeast Asian eCommerce through omnichannel integration, brand empowerment, and cAI insights. Witness GAP Shangh ...
  3. Customer Experience Theatre
  4. Customer Experience Theatre
  5. Customer Experience Theatre
    How did SEAGM overcome initial challenges to become Southeast Asia's fastest-growing online gaming platform? Uncover how SEAGM, the Southeast Asian gaming powerhouse, teamed up with Rapyd to tackle it ...
  6. Customer Experience Theatre
    How advanced eCommerce services are dealing with unexpected traffic spikes and auto-scaling solutions to provide a more stable service at lower TCO.
  7. Customer Experience Theatre
    Brands and businesses acknowledges the need for digital campaign to uplift their revenue however, often finds the conversion rates are either below satisfactory level or resulting in low ROAS. Come an ...
  8. Customer Experience Theatre
    An open discussion and insights sharing, particularly on Omnichannel Retailing in Southeast Asia, from the perspectives of Brands, Technology, and Service Enabler.
  9. Customer Experience Theatre
    Key takeaways: What is B2B eCommerce (eB2B) What are the key opportunities for brands, distributors, and retailers in eB2B Making B2B more like B2C: What can eB2B platforms learn from B2C platforms wh ...
  10. Customer Experience Theatre
    Unveiling Success: Explore a real-world case study using topic analytics and sentiment analysis for game-changing insights. Discover customer demographics, unearth hidden sentiments, and fortify loyal ...
  11. Customer Experience Theatre
    Amidst the buzz around AI, brands and vendors are drawn to its potential for transforming day-to-day operations. However, forward-thinking companies are now redirecting their focus, aiming to amplify ...
  12. Customer Experience Theatre
    Similarweb measures the digital world across 190 countries globally within the web and app ecosystem. Having this global coverage we could clearly see that customers in the APAC region are early adopt ...
Martech Keynote Stage
  1. Martech Keynote Stage
    Retail media is the fastest-growing advertising channel in the world, and for good reason. It allows brands to reach shoppers exactly when they're most likely to buy.In this session, you'll learn abou ...
  2. Martech Keynote Stage
  3. Martech Keynote Stage
    What are your customers thinking when they interact with your product listings and video content? Discover how to use video analytics and AI tools to understand buyer preferences and make better marke ...
  4. Martech Keynote Stage
    TBC
  5. Martech Keynote Stage
    Sharing my perspective with a few examples on how I see Generative AI enabling marketers to be more efficient and drive greater brand engagement with their consumers. What are the potential watchouts, ...
  6. Martech Keynote Stage
    The session on "Customer Segmentation Analytics in the Self-Storage Industry" will delve into the strategic utilisation of data-driven techniques to better understand and cater to diverse customer gro ...
  7. Martech Keynote Stage
    In 2017, we set out to start an online based shapewear brand from the comfort of the bedroom and found success very quickly. Starting off from a Shapewear brand with zero sales to being the most prefe ...
  8. Martech Keynote Stage
    "Company culture", "authenticity" & "storytelling" are common buzzwords. But what do they mean? And how can you use them in your marketing without it being forced or feeling fake?Join us as we share o ...
Amazon Global Selling Summit 2023 (Southeast Asia)
  1. Amazon Global Selling Summit 2023 (Southeast Asia)
    Intro
  2. Amazon Global Selling Summit 2023 (Southeast Asia)
    GOH Speeches
  3. Amazon Global Selling Summit 2023 (Southeast Asia)
    7-figure and 8-figure revenue sellers answer common questions related to selling cross-border: what skillsets, operational preparations, resource preparations are needed to kickstart and scale a brand ...
  4. Amazon Global Selling Summit 2023 (Southeast Asia)
    MANSCAPED, a male-grooming US brand shares valuable lessons for Southeast Asian brands to build sustainable e-commerce business growth. Keynote Case Study
  5. Amazon Global Selling Summit 2023 (Southeast Asia)
    VitaCup, an 8-fgure revenue brand on Amazon shares their product innovation and brand building tips that enabled them to stand out in the highly competitive F&B segment. Keynote Case Study
  6. Amazon Global Selling Summit 2023 (Southeast Asia)
    Want to expand beyond Southeast Asia to North America as a brand? Explore opportunities of selling on Amazon.com in the US. Amazon Presentation
  7. Amazon Global Selling Summit 2023 (Southeast Asia)
    Fulfllment by Amazon (FBA) allows you to outsource shipping, packing and returns in the US to Amazon. Amazon Presentation
  8. Amazon Global Selling Summit 2023 (Southeast Asia)
    From first-mile cross-border shipping to the US Fulfllment Center, to IOR solutions – Global Parcel Services has air freight, sea freight and land transport solutions. Cross-border service provider pr ...
  9. Amazon Global Selling Summit 2023 (Southeast Asia)
    What are the must-have investments and the good-to-have budgeting items to kickstart your Amazon.com brand? Panel Discussion
  10. Amazon Global Selling Summit 2023 (Southeast Asia)
    Not sure whether your product idea is in demand overseas? Leverage Amazon data to understand US customer demand trends, and analyze competition. Amazon Presentation
  11. Amazon Global Selling Summit 2023 (Southeast Asia)
    In this lively debate, sellers discuss which product they would choose to sell on Amazon.com using product data from the Opportunity Explorer tool Panel Discussion
  12. Amazon Global Selling Summit 2023 (Southeast Asia)
    What should you note as an individual seller or registered e-commerce business when it comes to US laws and local laws? This session covers IP, business structuring and compliance considerations, as a ...
  13. Amazon Global Selling Summit 2023 (Southeast Asia)
    Utilize HyperSKU’s integrated platform to source products from China, import to the US, and fulfll orders within a few clicks. Cross-border service provider presentation
  14. Amazon Global Selling Summit 2023 (Southeast Asia)
    Breakout consultations: Breakout 1 - Registration consultationBreakout 2 - Cost of selling fees/planning expenses Breakout 3 – Fulfillment by Amazon/ logistics preparation Breakout 4 - Product researc ...
  15. Amazon Global Selling Summit 2023 (Southeast Asia)
    Closing
International Commerce Theatre
  1. International Commerce Theatre
    How to succeed in Merchants' global business expansion with some breakdowns of; - Japan - How APMs contribute conversion rates & customer loyalty enhancement - The payment trends in Japan by KOMOJU.
  2. International Commerce Theatre
    Southeast Asia, characterized by its booming middle class and digital adoption, is a beacon for eCommerce brands. However, the region’s diverse geographies present unique logistics and fulfillment cha ...
  3. International Commerce Theatre
    Navigating the Global E-Commerce Frontier: Insights from Shark/Ninja, Mama's Choice, Logitech, and Unilever In this riveting 40-minute session, join the e-commerce titans from Electrolux, Logitech, an ...
  4. International Commerce Theatre
    Building the brand: How do we define success? Key objectives and performance indicators for a successful marketplace Understand the expectation and challenges of retailers and F&B brands Overcoming lo ...
  5. International Commerce Theatre
    How well do you know your future shopper?  As we enter the next generation of omni-commerce, the needs and expectations of shoppers are changing. Our latest research into shopper trends tells us there ...
  6. International Commerce Theatre
    In the dynamic world of ecommerce, a streamlined supply chain can be a game-changer for businesses. Join us for an engaging session that delves into the strategies and tactics for "Optimizing Ecommerc ...
  7. International Commerce Theatre
    Toolbox for market trend, supply & demand forecast Emerging technologies (blockchain), and the potential they hold for secure and efficient cross-border payments. How businesses are leveraging artific ...
  8. International Commerce Theatre
    Tapping into the conscious consumer; a practical guide to delivering a greener last mile whilst maintaining profits.
  9. International Commerce Theatre
    Get ready for a captivating journey led by Dr. Magda Lilia CHELLY as we explore the fascinating world of modern digital landscapes. In this keynote, we'll unravel the complexities of the e-commerce wo ...
  10. International Commerce Theatre
    As digital payments advance and consumer preferences shift, ecommerce businesses are challenged to keep up with digitally empowered consumers and global economic forces. This keynote presentation delv ...
Customer Experience Theatre
  1. Customer Experience Theatre
    The ecommerce situation in APAC / Indonesia The state of things in quick commerce / social commerce in the region How brands should compete online in today's heated competitive environment
  2. Customer Experience Theatre
    Get best practices on how to: Shorten the purchase journey  Localise checkouts by offering the most relevant local payments  Build for mobile and unified commerce  Make subscriptions seamless
  3. Customer Experience Theatre
    Get best practices on how to: Shorten the purchase journey  Localise checkouts by offering the most relevant local payments  Build for mobile and unified commerce  Make subscriptions seamless
  4. Customer Experience Theatre
    Rapid internet innovations constantly revolutionise customer behaviours and expectations. Today, emerging trends are poised to reshape the future of the digital commerce landscape in ways we could nev ...
  5. Customer Experience Theatre
    Tzipi Avioz, General Manager APAC at Mirakl is joined by Olivier Fremaux, Marketplace Leader at Decathlon SG, to discuss the global transformation of Decathlon's eCommerce to become the marketplace de ...
  6. Customer Experience Theatre
    What is preventing seamless and intuitive customer interactions Personalisation machines that deliver customised content and offers based on preferences and behaviours How RPA and AI have proven to re ...
  7. Customer Experience Theatre
    The aftermath of the pandemic, marked by decreased marketing investments, the revival of offline retail, and the emergence of new channels, underscores the need for a forward-looking strategy for bran ...
  8. Customer Experience Theatre
    Join Globant in an enlightening session exploring the dynamic concept of phygital transformation. Delve into the evolution of consumer behavior in response to phygital retail experiences. Uncover stra ...
  9. Customer Experience Theatre
    The session will take the audience through the importance of omnichannel experience in today's competitive technology-enabled experience world; the session will help the retailer/audience to understan ...
Martech Keynote Stage
  1. Martech Keynote Stage
    "Bold Moves: Are you positioned to lead SEA’s next consumer growth wave?" highlights global and SEA macro-trends and consumer expectations which will lead to the emergence of 8 key trends that will sh ...
  2. Martech Keynote Stage
  3. Martech Keynote Stage
  4. Martech Keynote Stage
  5. Martech Keynote Stage
  6. Martech Keynote Stage
    Artificial Intelligence is the latest buzzword floating about in our every day lives. It’s now slowly seeping its way into marketing. AI is now a new frontier to be explored - paving a way of precisio ...
  7. Martech Keynote Stage
    In this panel, meet marketing leaders that have engineered social commerce, immersive content strategies and personalisation approaches that created customer-centric brands: The rise of customer-centr ...
  8. Martech Keynote Stage
    This discussion will speak to key issues affecting digital trade in Asia, which will have a major effect on companies in the e-commerce space. Learn about the latest developments and conversations occ ...
Amazon Global Selling Summit 2023 (Southeast Asia)
  1. Amazon Global Selling Summit 2023 (Southeast Asia)
    Intro
  2. Amazon Global Selling Summit 2023 (Southeast Asia)
    This session recaps the frst 90 days preparation journey to sell on Amazon.com and how selling on Amazon.com works. Presentation
  3. Amazon Global Selling Summit 2023 (Southeast Asia)
    Prioritizing important cross-border selling tasks: for the first 3 months, 6 months, 12 months, 24 months of selling. Panel Discussion
  4. Amazon Global Selling Summit 2023 (Southeast Asia)
    This session covers three cross-border selling important tasks: from sourcing from Chinese suppliers, to paying and receiving foreign currencies. WorldFirst helps connect with suppliers, and payments ...
  5. Amazon Global Selling Summit 2023 (Southeast Asia)
    This presentation dives into the best practices to improve your Amazon Store conversion and upselling strategies using Amazon brand tools. Amazon Presentation & seller fireside chat
  6. Amazon Global Selling Summit 2023 (Southeast Asia)
    SKUdrop manages the fow of goods between your supplier's factory in China and Amazon Fulfllment Centers in the US. Cross-border service provider presentation
  7. Amazon Global Selling Summit 2023 (Southeast Asia)
    Discover how Amazon Ads can help you increase product views, drive new sales, and remarket to customers. Amazon Presentation
  8. Amazon Global Selling Summit 2023 (Southeast Asia)
    This session will shed light on the often-overlooked hidden costs of returns to online retailers, providing actionable insights to enhance your operational efficiency. Cross-border service provider pr ...
  9. Amazon Global Selling Summit 2023 (Southeast Asia)
    Use Opportunity Explorer and Marketplace Product Guidance tools to analyze and provide tailored recommendations for your product research strategy. Amazon Presentation
  10. Amazon Global Selling Summit 2023 (Southeast Asia)
    Advanced product research, keyword and PPC strategies from Helium10’s Director of Training. Cross-border service provider presentation
  11. Amazon Global Selling Summit 2023 (Southeast Asia)
    Bring your brand to new continents: explore Amazon's European stores, and understand how pan-European FBA works. Amazon Presentation
  12. Amazon Global Selling Summit 2023 (Southeast Asia)
    Make every dollar count and prepare for the year-end holiday season in the US. Amazon Presentation & fireside chat
  13. Amazon Global Selling Summit 2023 (Southeast Asia)
    Breakout Consultations Breakout 1 - Scaling fast: operations and manpowerBreakout 2 - Product line expansionBreakout 3 – SEO and ads ranking strategiesBreakout 4 - Amazon Store expansion / Europe stor ...
  14. Amazon Global Selling Summit 2023 (Southeast Asia)

 

 

View the conference programmes from our co-located shows: Cloud Expo Asia, Cyber Security World Asia, Data Centre WorldeCommerce Expo Asia and Technology for Marketing Asia.

 

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