Retail Executive Summit Videos


Theatre 1

Contactless Retail 


The Art Of Selling Without Selling – With A Focus On Social Media

Speaker: Kayley Tan, Business Development Lead, Titan Digital Media



APACs Digital Transformation During COVID-19

Speaker: Nagesh Devata, Enterprise Regional VP, Payoneer



Running Your Own eCommerce Logistics

Speaker: Nicole Tretwer, Head of Logistics Services, APAC, SWAROVSKI

User Experience As Key To Retain New Customers In Times Of COVID

Speaker: Bart van Dijk, Chief Customer Officer, Daraz Group

How Buy Now Pay Later Is Driving Change In The Retail Landscape

Speaker: Arvin Singh, COO and Co-founder, hoolah

Panel Discussion: Future of Contactless Shopping – What to Expect In 2021 And Beyond


  • Charles Loh, Singapore Consulting Leader, PwC Singapore



  • Alexandra Vogler, Senior Director P&G e-commerce Asia, Middle East and Africa, Procter & Gamble
  • Nadia Touil Louis, Head of eBusiness Development, Asia, Oceania, Africa - Nestle
  • Cynthia Luo, Head of Ecommerce, Reckitt
  • Delphine Dierckx, Head of Commercial, APAC, Foodpanda

The Rise Of Contactless Retail

Speaker: Yvonne Szeto, Vice President, Commercial Global Enterprise eCommerce, APAC, Worldpay from FIS

Theatre 2

Embracing eCommerce Technologies 


Prioritising 5 Essential Marketing Channels For Your Business

Speaker: Matthew McClelland, Partnerships Manager, South- East Asia, dotdigital



From Physical To Digital: Finding eCommerce Success

Speaker: Ng Chee Soon, Managing director, Carousell Singapore



The Importance Of Multi Carrier Shipping To Meet Demand And Drive A Stronger Customer Experience

Speaker: Mark Lancaster, Sales and Business Development Lead, SEA, Shippit

Merchant Success Stories: Adaption, Adoption, Acceleration

Speaker: Matthew McClelland, Partnerships Manager, South- East Asia, dotdigital

Panel Discussion - The eCommerce Success Formula


  • Geraldine Ong, Lecturer & Programs Facilitator, Singapore Institute of Retail Studies
  • Mark Lancaster, Sales and Business Development Lead - SEA, Shippit
  • Akul Dewan, Director of Merchant Growth - hoolah
  • Daniel Beach, Strategic Alliance Director, APAC, Ogilvy / Verticurl

Theatre 3

Conquering Cross Border 


Connected Retail: The ZALORA Cross-border eCommerce Story

Speaker: Silvia Thom, CTO, Zalora Group



eCommerce Customer Experience: Marketplace or

Speaker: Tom Voirol, Chief Experience Design Officer, Ogilvy Asia, Ogilvy



How To Achieve Global Influence With Local Excellence

Speaker: Max Rothman, VP of Sales, APAC,

Optimise Customer Experience And Combat Fraud With Global Identity Data


  • Steve Harbick, Group Head of Business Security, AirAsia
  • Tom Donlea, VP, Asia Pacific, Ekata

Redefine Customer Engagement With Cross-Border eCommerce

Speaker: Cherry Huang, General Manager, Global Merchant Partnership, South and Southeast Asia, Alipay

How Global Smart Supply Chain Enable Digitalization In South East Asia

Speaker: Sze-Meng Soon, President, South East Asia,

Exhibitor News


Knowledge Partner


News Distribution Partner

  • ACNNewswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Strategic Event Partner

  • ISC2

Event Partners

  • AiSP
  • ARC Advisory
  • Asia Cloud Computing Association (ACCA)
  • Asosiasi Cloud Computing Indonesia
  • Fintech Association of Hong Kong
  • GS1


Event Partners

  • Best Practice of eCommerce
  • BigDataX
  • CMO Council
  • La French Tech


Event Partners

  • Practical DevSecOps
  • Digital Advertising Association Thailand (DAAT)
  • DevOps Institute
  • Forrester
  • Singapore Chamber of E-Commerce
  • ASME


Event Partners

  • IASA
  • IPI Singapore
  • itSMF
  • IFMA Singapore
  • European Data Cemtre Association
  • Accelerating Asia


Event Partners

  • KinerjaBisa
  • Logistics & Supply Chain Management Society
  • NexChange
  • SG Tech
  • Michael Page
  • Plug And Play


Event Partners

  • Singapore Cyber Security Consortium (SGCSC)
  • Structure Research
  • General Assembly
  • Open Connectivity Foundation
  • Smart Asia India
  • Co Creation Lab


Media Partners

  • APAC CIO Outlook
  • Asia Blockchain Review
  • Asia Research News


Media Partners

  • Australian Cybersecurity Magazine
  • Australian Security Magazine
  • BizClik Media
  • AI Time Journal


Media Partners

  • Chief IT
  • CIO Advisor APAC
  • Cross Border Magazine
  • Asia Content News


Media Partners

  • CryptoNewsZ
  • Cyber Security ASEAN
  • Disruptive Tech Asean


Media Partners

  • Data Storage ASEAN
  • e27
  • Fintech Finance
  • SearchCIO
  • GovTech SEA


Media Partners

  • Gigabit
  • Jumpstart Media
  • My Security Media
  • CMO Asia
  • Frontier Enterprise


Media Partners

  • Retail CIO Outlook
  • Supply Chain Brain
  • Supply Chain Digital
  • Tech Wire Asia
  • FutureCFO


Media Partners

  • TechTarget
  • Telecom Era
  • Wire 19
  • 万瑞布线网
  • FutureCIO


Media Partners

  • FutureIoT
  • Payment & Cards Network
  • Marketing Ops
  • Cybersec Asia
  • Digicon Asia
  • Enterprise Security Magazine


Official Partner Hotel

  • Marina Bay Sands



  • It's an exciting time to be in online commerce, and Asia is most definitely the world's growth engine for e-tailers and service providers big and small. Taking part in a niche, Fintech gathering like eCommerce Expo Asia allows Red Dot Payment to introduce our extensive e-payment solutions to engage decision-makers, and to enhance our position as the go-to payment gateway in the Asia Pacific.
    Managing Director, Red Dot Payment
  • There was a lot of buzz and people around here. From our experience, we got plenty of conversations going around. The scanning app was one of the best we’ve used, it has been so convenient. I didn’t get to attend the conference sessions due to how busy we were at the booth. We spoke to a couple of people selling into the global market so those might materialise into valid opportunities to expand on in future. It’s also really good with all the co-located shows together so there is a variety of potential leads to reach out to.
    Head of Client Engagement, ChannelAdvisor
  • It’s the first time we’re here, and we can see a real diverse range of clients - there are start-ups and established companies here. It’s been awesome. There is value not just for the Asia Pacific team, but also for our global team as there are people from all over the world here. I’ve customers from the UK coming over to say hi as well. eCommerce Expo Asia really complements the whole co-located tech events. This just adds so many levels to this event, and works well together.
    Regional Director, APAC, dotmailer
  • We are pleased with the turnout and visitorship. The atmosphere is very exciting as there are a lot of interesting topics and content feature. It’s a good idea to have eCommerce Expo Asia co-locating with the other technology events because we have an audience of various industries with different perspectives generating a lot of synergy. We look forward to participating again next year.
    Chief Executive Officer, Blu