Retail Executive Summit Videos

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Theatre 1

Contactless Retail 


The Art Of Selling Without Selling – With A Focus On Social Media

Speaker: Kayley Tan, Business Development Lead, Titan Digital Media



APACs Digital Transformation During COVID-19

Speaker: Nagesh Devata, Enterprise Regional VP, Payoneer



Running Your Own eCommerce Logistics

Speaker: Nicole Tretwer, Head of Logistics Services, APAC, SWAROVSKI

User Experience As Key To Retain New Customers In Times Of COVID

Speaker: Bart van Dijk, Chief Customer Officer, Daraz Group

How Buy Now Pay Later Is Driving Change In The Retail Landscape

Speaker: Arvin Singh, COO and Co-founder, hoolah

Panel Discussion: Future of Contactless Shopping – What to Expect In 2021 And Beyond


  • Charles Loh, Singapore Consulting Leader, PwC Singapore



  • Alexandra Vogler, Senior Director P&G e-commerce Asia, Middle East and Africa, Procter & Gamble
  • Nadia Touil Louis, Head of eBusiness Development, Asia, Oceania, Africa - Nestle
  • Cynthia Luo, Head of Ecommerce, Reckitt
  • Delphine Dierckx, Head of Commercial, APAC, Foodpanda

The Rise Of Contactless Retail

Speaker: Yvonne Szeto, Vice President, Commercial Global Enterprise eCommerce, APAC, Worldpay from FIS

Theatre 2

Embracing eCommerce Technologies 


Prioritising 5 Essential Marketing Channels For Your Business

Speaker: Matthew McClelland, Partnerships Manager, South- East Asia, dotdigital





From Physical To Digital: Finding eCommerce Success

Speaker: Ng Chee Soon, Managing director, Carousell Singapore





The Importance Of Multi Carrier Shipping To Meet Demand And Drive A Stronger Customer Experience

Speaker: Mark Lancaster, Sales and Business Development Lead, SEA, Shippit

Merchant Success Stories: Adaption, Adoption, Acceleration

Speaker: Matthew McClelland, Partnerships Manager, South- East Asia, dotdigital

Panel Discussion - The eCommerce Success Formula


  • Geraldine Ong, Lecturer & Programs Facilitator, Singapore Institute of Retail Studies
  • Mark Lancaster, Sales and Business Development Lead - SEA, Shippit
  • Akul Dewan, Director of Merchant Growth - hoolah
  • Daniel Beach, Strategic Alliance Director, APAC, Ogilvy / Verticurl

Theatre 3

Conquering Cross Border 


Connected Retail: The ZALORA Cross-border eCommerce Story

Speaker: Silvia Thom, CTO, Zalora Group




eCommerce Customer Experience: Marketplace or

Speaker: Tom Voirol, Chief Experience Design Officer, Ogilvy Asia, Ogilvy




How To Achieve Global Influence With Local Excellence

Speaker: Max Rothman, VP of Sales, APAC,

Optimise Customer Experience And Combat Fraud With Global Identity Data


  • Steve Harbick, Group Head of Business Security, AirAsia
  • Tom Donlea, VP, Asia Pacific, Ekata

Redefine Customer Engagement With Cross-Border eCommerce

Speaker: Cherry Huang, General Manager, Global Merchant Partnership, South and Southeast Asia, Alipay

How Global Smart Supply Chain Enable Digitalization In South East Asia

Speaker: Sze-Meng Soon, President, South East Asia,

Sponsors at eCommerce Expo Asia

Platinum Sponsor

  • Shopify
  • SingPost
  • Stripe
  • Shopline

ECEA Theatre Sponsors

  • Emplifi
  • Worldpay

VIP Lounge Sponsor

  • Meta


Country Pavilion Partner

  • UK's Department for International Trade

Gold Sponsor

  • Xero
  • GrabFinance
  • Atome
  • Shopback
  • SouthPole

Silver Sponsors

  • BeLive Technology
  • BoxC
  • BigCommerce
  • CreateIT
  • Dimerco
  • Anchanto

Silver Sponsors

  • Aspire
  • Aftership
  • Byteplus
  • ChannelEngine
  • Ekata
  • Emarsys
  • Fung

Silver Sponsors

  • Mirakl
  • Orangemonkie
  • Rapyd
  • Srijan
  • Moloco


Silver Sponsors

  • Ordazzle
  • ReturnHelper
  • RV Automation
  • Salesforce
  • Shippit
  • Sift


Silver Sponsors

  • Impact
  • Unlimint
  • Vesta
  • Intershop
  • Shipsy
  • Shoplive
  • DotDigital

Bronze Sponsors

  • Boxberry
  • ECX

Bronze Sponsors

  • Kornit
  • MailAmericas


Bronze Sponsors

  • Overdose
  • QueueIt
  • Slimstock
  • Storyly
  • Vajro
  • Zonos


Knowledge Partner


News Distribution Partner

  • ACNNewswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Event Partners

  • ATC
  • ISC2

Event Partners

  • AiSP
  • ARC Advisory
  • Asia Cloud Computing Association (ACCA)
  • Asosiasi Cloud Computing Indonesia
  • Fintech Association of Hong Kong
  • GS1


Event Partners

  • Best Practice of eCommerce
  • BigDataX
  • CMO Council
  • La French Tech


Event Partners

  • Practical DevSecOps
  • Digital Advertising Association Thailand (DAAT)
  • DevOps Institute
  • Forrester
  • Singapore Chamber of E-Commerce
  • ASME


Event Partners

  • IASA
  • IPI Singapore
  • itSMF
  • IFMA Singapore
  • European Data Cemtre Association
  • Accelerating Asia


Event Partners

  • KinerjaBisa
  • Logistics & Supply Chain Management Society
  • NexChange
  • SG Tech
  • Michael Page
  • Plug And Play


Event Partners

  • Singapore Cyber Security Consortium (SGCSC)
  • Structure Research
  • General Assembly
  • Open Connectivity Foundation
  • Smart Asia India
  • Co Creation Lab
  • CDPI


Media Partners

  • ACN Newswire
  • APAC CIO Outlook
  • Asia Blockchain Review
  • Asia Research News
  • Digital Agency Network
  • Digital Agency Network Institute


Media Partners

  • Australian Cybersecurity Magazine
  • Australian Security Magazine
  • BizClik Media
  • AI Time Journal


Media Partners

  • Chief IT
  • CIO Advisor APAC
  • Cross Border Magazine
  • Asia Content News


Media Partners

  • CryptoNewsZ
  • Cyber Security ASEAN
  • Disruptive Tech Asean


Media Partners

  • Data Storage ASEAN
  • e27
  • Fintech Finance
  • SearchCIO
  • GovTech SEA


Media Partners

  • Gigabit
  • Jumpstart Media
  • My Security Media
  • CMO Asia
  • Frontier Enterprise


Media Partners

  • Retail CIO Outlook
  • Supply Chain Brain
  • Supply Chain Digital
  • Tech Wire Asia
  • FutureCFO


Media Partners

  • TechTarget
  • Telecom Era
  • Wire 19
  • 万瑞布线网
  • FutureCIO


Media Partners

  • FutureIoT
  • Payment & Cards Network
  • Marketing Ops
  • Cybersec Asia
  • Digicon Asia
  • Enterprise Security Magazine
  • Escomedia


Official Partner Hotel

  • Marina Bay Sands


Held In

  • Marina Bay Sands


Supported By

  • Marina Bay Sands